We use a combination of shipping agents such as An Post and DHL. All shipping charges are calculated based on the total weight of your order and the ship-to address. All prices are inclusive of VAT. The Shipping cost will be confirmed to you on the order page during the purchasing process.
Please note that you are responsible for any import duties and clearance fees on orders shipping outside of the EU. We recommend that you ask local authorities about these duties and clearance fees in advance.
You will receive a confirmation email on the day of dispatch with tracking details from the relevant shipping agent. From the day of dispatch shipping is usually next day delivery for Irish deliveries although this is dependent on the courier’s workload and the time of the year. Please allow 3 – 5 days to receive your order at peak times such as Christmas. Orders being shipped abroad may take longer.
Delivery can take up to 10 days to European countries and 20 days for Rest of World.
All claims for delivery shortages and damages must be reported. Please ensure that you inspect all purchases within 24 hours of accepting delivery and report any damages via email to firstname.lastname@example.org
Back Orders – If your item is not in stock, we will notify you immediately and back-order the item for you. You will always have the option to cancel your order if you would rather not wait. A confirmation will be sent to you when the item is back in stock and shipped.